Better Business Meetings | BETTER BUSINESS E-MAIL and DOCUMENTS› One day › Audience: Administrative and business staff This is your opportunity to learn (or re-learn) how to create clear, concise e-mail, reports, and other business documents. This workshop will improve your business writing with a quick, painless review of each step of the writing process, including how to organize your ideas, and how to express them with clarity and correctness. HOW YOU WILL BENEFIT • Write more confidently • Increase your efficiency • Produce clear and effective e-mail and documents • Enhance your professional image WHAT YOU WILL COVER • Plan the content of each document based on your audience and your writing objective • Organize and format information for easy writing and easy reading • Adjust your tone to suit your message • Avoid common pitfalls in sentence structure and punctuation • Choose the right words to craft a concise message • Develop templates for efficient use of time • Learn and practice editing techniques |
Call-Center Customer Service - Level 1 | |
Call-Center Customer Service - Level 2 | |
Communication Skills for Supervisors | |
Enhanced Interpersonal Effectiveness | |
Negotiating Solutions | |
NLP: Maximize Your Career Potential with Neuro Linguistic Programming | |
Present with Confidence | |
Survival Skills for Admins | |
Business Writing Refresher: Grammar and Mechanics | |
Writing: Better Business Email and Documents | |
Writing: Style for Scientific and Technical Writing |