Business Writing Basics | Interpersonal Effectiveness - Conversational DynamicsDespite the convenience and efficiency of e-mail, texting, and phone messaging, conversation remains an essential business skill. Person-to-person conversation enables you to connect with other people: to develop rapport, to communicate your credibility, and to establish trust. Face-to-face communication may be old school, but it’s still the most effective way to network, both in business and in social settings. It’s also a means for developing professional friendships, which can not only enrich your work experience but also lead your career along new or expanded paths. This module will set the direction for becoming a poised, capable, and perhaps eloquent conversationalist. It will address topics such as the following:
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Business Writing Beyond the Basics |
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Business Writing Effective E-Mail |
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Business Writing Slides, Reports and Proposals |
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Global Communication "Whatsamatter and Whatyacndo" |
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Active Listening Getting the Message |
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Presentation Skills Get Noticed at Meetings |
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Presentation Skills Presentation Style |
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Interpersonal Effectiveness Conversational Dynamics |
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Interpersonal Effectiveness Speaking Assertively |
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Management Communication Giving Constructive Feedback |