Excellence in Supervision
Length: One-day class (Individual coaching is available as a follow-up option)
Audience: New managers and supervisors
This practical workshop provides information and hands-on opportunities to define your role, fine-tune your planning, manage people, and facilitate a team environment. Role plays will develop confidence and leadership, while discussions will provide a forum to address specific concerns.
Topics will include:
- Leadership philosophies
- The supervisor's role - getting established in the position
- Goal setting
- Coaching staff members
- Managing up, down, and across the organization
- Delegation
- Problem-solving approaches and meeting facilitation
