Team Problem-Solving
Length: One-day class
Audience: Managers and entire functional or cross-functional teams
Learn and practice group problem-solving methods to encourage creative thinking, build consensus, and keep discussions focused. This workshop introduces strategies to accurately define problems and creatively resolve them. It demonstrates the use of:
- Brainstorming
- Flowcharts
- Mind Maps
- Root Cause Analysis
- Problem Timeline
- Force-Field Analysis
- Cause-and-Effect Wishbone
- Pareto Diagram
- Questioning
You will have the opportunity to apply these methods to business cases, and to master techniques for managing meetings and making them productive.
