Interpersonal Effectiveness
Length: One-day class (Individual coaching is available as a follow-up option)
Audience: All staff members
This is your chance to improve your people skills. This popular workshop will help you acquire important communication skills that will increase your confidence and improve your effectiveness in the work place. You will learn to:
- Make a positive first impression
- Identify communication styles
- Adjust your communication style to achieve the results you want
- Earn trust and respect by listening well
- Operate more assertively
- Give and receive constructive feedback
- Untangle "mixed signals" and promote clear communication
For individuals with specific concerns about assertiveness, conflict management, office politics, or building constructive business relationships should consider Coaching.
